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CENTGROUP
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Implementation of Dynamics 365 Sales to support sales and customer service processes in a company providing security services.
CENTR GROUP needed a CRM solution that would support a highly individualized approach to clients while improving internal organization and efficiency of sales and support teams. The system had to be reliable, secure, and adaptable to the company’s specific operational needs.
30
Active CRM users across sales and support teams.
We analyzed the current state, designed the CRM architecture, and implemented Dynamics 365 Sales tailored to the client’s processes. The solution was customized to support individual client care and was followed by ongoing application maintenance and development.
1
CRM system customized to match the client’s sales processes.
100%
Adoption of CRM by sales and support teams.
Improved organization of sales and customer service activities.
More efficient work of sales and support teams.
CRM adapted to the company’s specific security-focused processes.
Stable CRM solution ready for long-term development.
We always strive for the best individual approach for our clients, so we were looking for a systems provider with similar priorities. Blue Dynamic met our expectations, customizing the entire system to our specific needs. The team was made up of true experts who understand their craft. For us, the CRM was the next step towards more satisfied clients and better internal organization. We are glad we could entrust this company, as they delivered everything they promised.
/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/ Let’s talk – whether you already know what you need or just want to explore possibilities.
Office NL
Lange Viestraat 2 B, 3511 BK Utrecht
Netherlands
Blue Dynamic, B.V.
KVK: 30137532
VAT: NL805557532B01
Office CZ
Prazska 239, 250 66 Prague
Czech Republic
Blue Dynamic, s.r.o.
IČO: 02339234
DIČ: CZ02339234
