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DZ DRAŽICE
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Designing a scalable Dynamics 365 solution for efficient service planning, customer support, and system integration.
DZ Dražice needed to improve aftersales operations across multiple product divisions. The challenge was to design a modern solution for field service planning and customer support that would integrate with existing systems and scale with future business needs.
15
Service teams and stakeholders involved in aftersales operations.
We delivered a comprehensive analysis for implementing Dynamics 365 Field Service and Customer Service. The solution blueprint covers service planning, customer support workflows, and integrations, providing a clear and safe path to implementation.
70 %
Manual steps eliminated.
40%
Faster service planning enabled by the proposed solution design.
Clear roadmap for implementing modern aftersales management.
Faster and more efficient field service planning.
Reduced implementation risk through detailed analysis.
Scalable foundation for future customer service growth.

We hebben de consultants van Blue Dynamic gekozen om Dynamics 365 te implementeren. Ze hadden eerder toezicht gehouden op ons oude systeem en zijn goed bekend met onze omgeving en behoeften. Wij zijn van mening dat het werken met het nieuwe systeem onze interne processen verder zal stroomlijnen.
/ Comprehensive digital solution for managing and streamlining sales offers for both internal and external users.
/Laten we praten — of je nu al weet wat je nodig hebt of gewoon de mogelijkheden wilt verkennen.
Kantoor NL
Lange Viestraat 2 B, 3511 BK Utrecht
Nederland
Blue Dynamic, B.V.
KVK: 30137532
BTW: NL805557532B01
Kantoor CZ
Prazska 239, 250 66 Praag
Tsjechische Republiek
Blue Dynamic, s.r.o.
NUMMER: 02339234
NUMMER: CZ02339234