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One of the key challenges in maintaining Microsoft Dynamics AX performance is keeping the system stable during regular operation — especially during peak load periods, such as the holiday season.
Experience is everything!
Effective performance tuning requires a mix of strong SQL knowledge, deep understanding of Dynamics AX behavior, and hours of practical fine-tuning. It’s about combining theory, diagnostics, and real-world practice to identify and close performance bottlenecks.
Read more about the Performance Tuning Pack (PDF)
Tuning follows a clear multi-step process. First, we define expectations. Then our monitoring tools capture live data to identify system bottlenecks. Based on analysis, corrective actions are applied in AX settings, SQL configuration, or even source code. The process concludes with retesting and evaluation.
Tuning process: Define objectives • Deploy monitoring • Analyze bottlenecks • Apply optimizations • Retest and evaluate

Process StepTiming1Define targets, scope, and focus areas for tuningDay 12Implement database monitoring and server agentsDay 23Run monitoring for at least 24 hours to collect dataDay 34Analyze collected dataDay 45Prepare report and recommendationsDay 56Present findings to the customer (2–4 hours)Day 67Agree on next steps and implementation scopeDay 68Implement changes to top 3–5 performance issues (duration depends on complexity)Day 7–119Retest and evaluate improvementsDay 12Repeat steps 7–9 as needed
We resolved long-standing performance issues for an international retail chain with 1,250 AX CCU users and ensured stability during its most critical sales period.
Why trust us? Because we’ve done it many times and know what works.
We manage over 1,000 SQL databases across 21 countries, ensuring smooth and uninterrupted performance every day.

Tune AX performance in 9 steps – with the Performance Tuning Pack
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